Plan

Log a team meeting

Keep what a team or stakeholder meeting decided, where people disagreed, and the ideas and feedback it raised, each with the words that were said.

How to do it

1. Record the meeting, or export its transcript from Zoom, Teams or Meet.
2. Pick the cards the meeting discussed as inputs.
3. Name the voices, so every decision and view says who it came from.
4. Check the decisions: only what was agreed, not what was suggested.

Tip. Meeting notes record what the team thinks. They never count as evidence about users, so a view voiced in a meeting is a question for research, not an answer.

What you need

Nothing: this is a starting point.

It is better with: Decision, Brief, Research questions, Insight, Persona, Journey map, Concept, Prototype, Test report, Spec or Readout.

What you get: Meeting notes

A meeting notes template has these sections:

• Summary
• Decisions
• Different views
• Ideas
• Feedback on the work
• Open questions
• Actions